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Superior Uptime.

Our shared servers are housed in one of the best facilities in the world and connected to the internet backbone via quality providers. All servers are heavily monitored around the clock to ensure superior uptime and performance.

 

Connectivity

The data center utilizes connections to multiple backbones to ensure that data reaches the end-user in the fastest, most efficient manner possible. Network providers include MetroIX, InterMAP, Genuity and UUNET. There are also peering agreements with local ISPs to allow fast delivery of packets when possible.

 

Physical Security

The data center is physically isolated from everyone but level three technicians. Public access is strictly forbidden. Access to the floor the data center resides on is restricted to those holding Rackspace military-grade passcards. Furthermore, access to the data center itself is restricted by Biometric hand scanners.

 

Conditioned Power

Power systems in the data center are designed to run uninterrupted even in the unlikely event of a total power outage. All servers are fed with conditioned UPS (Uninterruptable Power Supply) power that will run if utility power fails. The UPS power subsystem is N+1 redundant with instantaneous failover in case the primary UPS fails. In the event of an extended power outage, an on-site diesel generator can run indefinitely. The generator is regularly tested to ensure that it will continue to function in the event of an emergency.

 

A Precision Enviroment

The data center is meticulously tidy. All air is circulated and filtered every 90 seconds to remove dust and contaminants. The data center’s HVAC (Heating Ventilation Air Conditioning) system is N+1 redundant to ensure that – even in the event of an entire HVAC system failure – there is a duplicate system on standby to take over. An advanced fire-suppression system is in place to prevent any fire from spreading – in the unlikely event that one could start. All cables to servers and routing equipment are securely tied down, and cable racks suspended from the ceiling provide dual all cables. In the event that all cables on a cable rack are cut or burned, packets of data will automatically be routed to a second set of cables on the other side of the data center.

 

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